Track Your Order
Track Your Order
Last updated: 17 August 2025
At Oliver Clothing Store, we want you to stay informed about your order from the moment you check out until it arrives at your door. This page explains how to track your shipment and what to do if you encounter any issues.
1. Tracking Information
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Once your order has been processed and dispatched, you will receive a shipping confirmation email.
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This email includes your tracking number and a link to the courier’s tracking page.
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Please allow up to 24–48 hours after dispatch for tracking information to appear in the courier’s system.
2. Delivery Timeframes
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Order Processing Time: 1–2 business days
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Shipping Time (UK): 2–4 business days after dispatch
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Total Delivery Window: 3–6 business days
3. How to Track Your Order
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Open your shipping confirmation email.
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Click on the provided tracking link or copy the tracking number.
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Enter the number on the courier’s website to see live updates about your parcel’s status and estimated delivery date.
4. Tracking Issues
If your tracking number is not updating:
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Please wait at least 48 hours after dispatch.
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If there are still no updates, contact our support team for assistance.
5. Lost, Delayed, or Damaged Parcels
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If your order is delayed beyond 5 business days from the estimated delivery window, please contact us.
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If your package arrives damaged, incomplete, or incorrect, notify us within 48 hours of delivery with photos.
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We will arrange a replacement or refund according to our Return & Refund Policy.
6. Contact Us About Tracking
Oliver Clothing Store
📧 Email: marsden.paul.andrew@hotmail.com
📞 Phone: +44 7552 342247
🏠 Address: 31 New Inn Yard, Tong, London, EC2A 3EY, United Kingdom